Digital Solutions and Support

Whether you are already using a system and need support or you need a new solution to help you run your business, we can help. Support can include setup, configuration, training, ongoing management and troubleshooting problems. Types of systems we can work with but are not limited to:

  • Online booking and reservations
  • Customer engagement and communications
  • Electronic billing and invoicing
  • Online and offline payments
  • Online marketing
  • E-commerce and online retail
  • Legalisation such as data protection and GDPR
  • IT infrastructure

Costs & Packages

An initial consultation is free and an estimated cost for any work will be provided. I aim to give you the best options based on your business need and budget. Please get in touch.

Ongoing Support Packages

For customers who require ongoing support, attractive contract rates are available. Customers will need to sign up to a support package which includes a number of support hours which can be used over a 12 month period. This contract will be prepaid annually or on a monthly payment and if support is required over the package levels we will discuss this with you and provide an estimated cost.

Support PackageMonthly PaymentAnnual Payment
– approx. 2 hours of dedicated support per quarter. Up to 8 hours annually included
Starter Plus
– approx. 1 hour per month or 6 hours per quarter. Up to 12 hours annually included
Essential 24
– approx. 2 hours per month or 6 hours per quarter. Up to 24 hours annually included
Regular User
– approx. 4 hours per month. 48 hours annually

General Adhoc Support

Support is charged at £40 per hour for on-site support, £35 per hour for remote support. A minimum charge of 1 hour applies after which increments of 15 minutes are applied.

Get in Touch

Please get in touch I would love to hear from you. To send me an email please complete the short contact form.

To contact me by phone, call me.

07872 456997

Initial consultations are free and an estimated cost for any work will be provided.